

%
of the customers are more likely to use a local business if it has
information available on a social media site
%
of the customers will pay more for a better customer service
%
of customers who search for a type of local business on a mobile device call or go to that business within 24 hours
%
more likely to sell to an existing happy customer than to a new customer
%
of customers trust
online reviews as much
personal
raccomandations from
real people
%
of sales are lost because user can’t find online content











